OOH Telephone Induction Course

Half Day “Introductory Skills for Out of Hours Telephone Consulting” on Tuesday 27th or Wednesday 28th November 2012 in the Training Suite, Holiday Inn, Gatwick. 

Please be advised that the Workshop will run twice on two consecutive days and you will be required to attend either :

  • MORNING 08.45-12.30 or
  • AFTERNOON session 13.00-16.45 on either 27th or 28th November 2012.

The Workshop is for all GPStRs commencing year 3 (ST3) and will focus on core competencies for successful OOH Telephone Consulting including:

  • Safety issues
  • Prioritising skills             
  • Communication over the phone
  • Negotiation and Collaboration skills

Skills will not only be discussed but demonstrated with simulated patients with a chance also for you to rehearse these in safe small groups.

For more information please contact Julie Coulson  jcoulson@gpkss.ac.uk

Start Time/Date: 
Wed, 28/11/2012 - 08:45
Location: 
Holiday Inn Gatwick
Address: 
The Academy
Povey Cross Road, Horley, Surrey
RH6 0BA
United Kingdom
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